Terms & Conditions
Term and Conditions
  • All users of Locker 27 are required to complete a PAR-Q health question prior to activity.
  • Your choice of membership category on joining will determine the fees you pay. The Membership Application form sets out the membership and deposit fees payable when you join Locker 27 Ltd. The membership fee and any other fees are payable in advance by each member (irrespective of actual use of the gym) either by cash, cheque, debit/credit card or direct debit agreement. If you wish to pay monthly by direct debit, these fees are collected on the 1st of each month, or the nearest working day thereafter, and membership is automatically renewed each year.
  • Cancellation of membership payable by direct debit must be in writing or email to Locker 27 Ltd providing one full calendar month’s notice e.g. written notice received on or before 31 December will terminate membership on 31 January and written notice received during January will terminate membership on 28 February. Notwithstanding the cancellation fee (only applicable to direct debit members with membership term less than one year, see previous paragraph) you remain liable for one calendar month’s subscription during the notice period. Cancelling your direct debit instruction for the monthly fee or a verbal instruction to any member of staff is not sufficient.
  • Your monthly direct debit subscription will be collected on the first working day of each calendar month. Your monthly direct debit membership fee is a full calendar month regardless of the actual collection date.
  • If your Bank fails to make a direct debit payment from your account when due Locker 27 will write or email to advise you of this. An administration fee of £15 may be charged for each failed direct debit payment.
  • It is the responsibility of members to cancel the direct debit mandate after the final payment has been received. Locker 27 will not be held responsible for payment issues arising more than 60 days from the effective cancellation date.
  • Proof of postage requesting cancellation, hand delivered letters countersigned/photocopied by Locker 27 staff or e-mail are the only criteria accepted as confirmation of cancellation in the event of a dispute. No member of staff is authorised to give verbal confirmation of termination of membership.
  • A member who terminates their membership will have no claim to any refund of their charge(s). A member whose membership is terminated will forfeit all the privileges of membership e.g. classes, without any refund.
  • Members may be refused entry if outstanding payment issues are not settled and any payments outstanding 30 days after becoming due are liable for immediate recovery by lawful means.
  • Membership may be refused or rescinded with good reason at the discretion of the management at any time and admission to Locker 27 premises may also be refused to any member or their guest at the discretion of the management.
  • Membership is personal to the member and may not be assigned, transferred, sold on or otherwise dealt with and members who ‘lend’ their membership to third parties will have their membership rescinded without a refund.
  • Membership fees and other fees are reviewed periodically. Subscription charges are as posted online and may be varied by the management without notice. Direct debit subscribers will be given at least 10 working days written notice of any changes to the address provided by the member.
  • Annual/short term fees paid in advance cannot be refunded under any circumstances. Locker 27 provides multiple membership options and the greater the commitment the lower the overall annual subscription rate.
  • To qualify for any discounted membership options you are required to supply evidence of your eligibility. You may be charged at the full membership rate until such evidence has been produced.
  • Membership cannot be suspended for any period of time. In exceptional circumstances such as injury or ill health, the management (at its sole discretion) may agree to suspend membership with documented medical evidence to a maximum of 6 months subject to a ‘maintenance’ fee of £10 per month or part thereof. The fee will be collected in place of your usual direct debit payment or in advance for fixed term memberships.
  • All members agree to abide by the gym rules as posted in the premises. Copies are available for members if requested. In the event of any dispute as to the meaning of the gym rules or of these Terms & Conditions the reasonable interpretation of Locker 27 Directors shall be final and conclusive.
  • Membership may be withdrawn with no refund if any member breaks the gym rules.
  • Neither Locker 27 nor the employees or agents of Locker 27 shall be liable for any loss damage or theft of personal property belonging to any member or any guest of a member occurring on the premises whether or not such property is left in lockers provided for the use of members and their guests and notwithstanding that payment or other consideration is made for such use.
  • Neither Locker 27 nor the employees or agents of Locker 27 shall be responsible for any injury occurring on the premises whether as a result of the use or misuse of the facilities and/or equipment provided by Locker 27 or otherwise in the absence of negligence on the part of Locker 27 their employees and/or agents.
  • Locker 27 reserves the right to vary these Terms & Conditions on not less than 28 days notice to members. Notice of any variation will be validly given to members if posted in a prominent position in the premises.
  • Locker 27 Terms & Conditions as varied from time to time are deemed to be accepted and binding by persons applying for membership and continue to be accepted and binding for any member who renews within 3 months of the last expiry date of their membership. Locker 27 Terms & Conditions are available upon request or on our website www.locker 27.com .
Privacy Policy
  • We take the privacy of our members seriously. If you have any questions about how we use your personal information, please do not hesitate to contact our staff.
  • We will endeavour to use whatever method of communication deemed appropriate to notify you of club information in order to best serve your experience and assume that the information provided by you is correct and an acceptable method to provide you with this information.
  • We may use your personal information to provide and personalise the services and to provide you with information about our similar products and services that may be of interest to you. Please check the relevant box during the signup process if you do not wish to receive such information.
  • It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users. Any such information (confidential financial information) will be disclosed only in accordance with this disclosure policy and with the Data Protection Act 1998.